With the commencement of the National Electricity Market (NEM) in 1998 came more complex
billing arrangements and due to a large number of network charges and location determined
loss factors, the result was in a rise in Retail Electricity Bill errors. Customers needed
confidence and certainty in the form of billing verification for their electricity usage
and costs, and so e21 EnergyPlus (then Electricity 21) was born.
complete
energy
management
solution
In 2008, a web-based solution was launched, leading to a rapid increase in customers. Integration
of half hour meter data directly from meter providers meant an independent verification that
completely bypassed Retailer billing systems. E21 also expanded from tracking Electricity to
Gas and now incorporates the tracking of all energy resources. e21 EnergyPlus has been designed
and developed by energy pricing specialists in Australia, specifically for Australia. This gives
e21 EnergyPlus a unique advantage, having the ability to provide customer service in direct
response to the individual needs of customers.
The ongoing growth and development of e21 EnergyPlus has resulted in a comprehensive, near real-time,
management of energy and costs solution across an unlimited number of sites, including interstate
sites. e21 EnergyPlus continues to evolve, embracing embedded networks and behind the meter solar
generation, ensuring customers have access to the very best tools they need to optimise and track
energy usage and cost.
Peter Halyburton
Principal and Director
Bachelor of Science (Technology) in Electrical Engineering, University of Newcastle
Master of Business Administration, University of Newcastle
Fellow, Institution of Engineers Australia
Fellow, Australian Institute of Energy
Peter founded Energy and Management Services in 1996 after an extensive career in the Electricity Supply
Business culminating in CEO roles in Macquarie Electricity, Western Power and Advance Energy. The company
specialises in all aspects of energy advice. This includes energy audits, energy procurement, the negotiation
of connection arrangements, supply contracts and the design, analysis and construction of electricity supplies.
The company has provided consultancy services to a wide range of private and Government organisations and
Regulatory Authorities and is considered expert in electricity pricing. Strategic advice has been provided
to a number of large greenfield projects including energy costing for Bankable Feasibility Studies.
In 1998 as the National Electricity Market started to extend to larger numbers of customers, it became evident
that customers required detailed checking of electricity accounts and after a couple of failed attempts Peter,
Mark and Ian joined forces to develop Electricity 21 as it was first known. Dubbo City Council and Fletcher
International Exports were foundational customers and it was not long before significant errors were detected
and refunds obtained for both customers.
With continued development and, with conversion to a web based multi-commodity solution, the company and
customer numbers have grown so that e21 EnergyPlus now services over 7000 C&I and SME sites across Australia
securing hundreds of thousands of dollars of refunds and energy savings annually.
Mark Loaney
Director / Webmaster / Developer
Bachelor of Engineering (Civil), University of Newcastle
Master of Business Administration (Technology Management), La Trobe University
Mark has over 25 years' experience in Local Government, commencing at Dubbo City Council in 1988
then continuing at Brisbane, Mudgee and Orange City Councils until 2011. Mark held senior
management positions for nearly 20 years across the Councils. At the end of 2011 he commenced
his full time consulting practice assisting Dubbo, Orange, Singleton, and several other Council's
with implementation of Asset Systems and Strategies.
He has worked with a number of organisations to develop frameworks to improve their Asset
Management processes and trained staff in the use of Asset Management Software to facilitate
their compliance with Integrated Planning and Reporting requirements.
Mark developed the first commercial iteration of e21 EnergyPlus (then Electricity21) in Microsoft Access
back in 1999 when he established Oranasoft. He then converted the system into a Web Based solution in
2008 and continues to deliver enhancements and process improvements to this solution to ensure that
information is timely, easy to access and interrogate.
Andrew Halyburton
Senior Energy Analyst
Bachelor of Science, University of Newcastle
Andrew has a keen attention to detail and a great ability to work with clients.
As a result of his hard work, he has seen hundreds of thousands of dollars in savings.
Having developed a successful career in Pathology over 17 years, Andrew started working with
e21 EnergyPlus in January 2011.
Andrew's primary role sees him focus on saving clients’ energy and money primarily through the use
of e21 EnergyPlus. He has been working in this capacity for 10 years, uploading and checking data
as well as analysing where required. Working closely with a variety of clients, Andrew has proved
the ability for all clients to realise significant savings with the use of e21 EnergyPlus.
He has consistently identified errors in billing and has been involved in negotiations for the
recovery of overcharges. He has also been closely involved in the Initiatives Module which tracks
actual performance of sites that have commenced energy savings initiatives using real data and current charges.
Lovely Canales
e21 Billing Analyst
Bachelor of Accounting, Cebu Roosevelt Memorial Colleges, Philippines
Certificate Diploma of Bookkeeping
Lovely joined the team in January 2020, as a fulltime billing analyst for e21EnergyPlus.
Having previously worked as bookkeeper responsible for maintaining an organisation’s key
accounting records and day-to-day transaction, and admin who managed multiple systems
to support the company’s operation, Lovely brings with her strong organisational and
analytical skills. She focuses on data entry and analysis with e21 EnergyPlus and plays
an integral part of the team.
Kate Halyburton
e21 Support Officer / Administration
Bachelor of Business, University of Newcastle
Advanced Diploma of Business Management, Australian Business Academy
Kate joined the team in September 2012, as a part time administration assistant for e21 EnergyPlus.
Having previously handled multifaceted clerical and customer service tasks, Kate brings with her
strong organisational and leadership skills. She also looks after a number of clients as well as
her administrative tasks which encompasses both her training and work based competencies.