With the commencement of the National Electricity Market (NEM) in 1998 came more complex
billing arrangements and due to a large number of network charges and location determined
loss factors, the result was in a rise in Retail Electricity Bill errors. Customers needed
confidence and certainty in the form of billing verification for their electricity usage
and costs, and so e21 EnergyPlus (then Electricity 21) was born.
complete
energy
management
solution
In 2008, a web-based solution was launched, leading to a rapid increase in customers. Integration
of half hour meter data directly from meter providers meant an independent verification that
completely bypassed Retailer billing systems. E21 also expanded from tracking Electricity to
Gas and now incorporates the tracking of all energy resources. e21 EnergyPlus has been designed
and developed by energy pricing specialists in Australia, specifically for Australia. This gives
e21 EnergyPlus a unique advantage, having the ability to provide customer service in direct
response to the individual needs of customers.
The ongoing growth and development of e21 EnergyPlus has resulted in a comprehensive, near real-time,
management of energy and costs solution across an unlimited number of sites, including interstate
sites. e21 EnergyPlus continues to evolve, embracing embedded networks and behind the meter solar
generation, ensuring customers have access to the very best tools they need to optimise and track
energy usage and cost.